Careers

Customer Service

ESRI is committed to providing our customers with outstanding service. It is the foundation upon which ESRI was built and has played a vital role in our success.

Customer Service representatives exemplify this commitment everyday. They interact with both our domestic and international customers, processing thousands of software orders a year. When clients need to know the status of their software order or resolve nontechnical issues regarding keycodes, licenses, or maintenance, Customer Service is a key point of contact. Team members stay up-to-date on the full ESRI product line and are always learning about new products and services. Customer Service is often the first stepping stone in a long, rewarding career with ESRI.

We seek energetic individuals who have a true desire to help people. If you are an excellent communicator who is detail oriented and good at follow through, we invite you to be part of this dynamic team and be the “face” of ESRI.

Insight

"Few things are more satisfying than knowing your work contributes to making the world a better, more sustainable place."
Customer Service Domestic Manager
ESRI is an equal opportunity employer (EOE) supporting diversity in the workforce.